IG trading platform status
All Systems Operational

About This Site

Welcome to the IG platform and system status page. Here you can see the current state for our main trading platforms and systems. Need further help? Visit ig.com to contact our Trading Services team.

Web platform Operational
Mobile apps Operational
IG charts Operational
Trading Operational
Deposits and withdrawals Operational
Login Operational
My IG Operational
Demo accounts Operational
ProRealTime charts Operational
MT4 Operational
L2 Dealer Operational
APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 26, 2020

No incidents reported today.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
May 23, 01:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 21:02 UTC
Scheduled - Please note that due to essential maintenance works, dealing will be unavailable between:

10.00pm on Friday 22 May and 2:15am on Saturday 23 May.

Note: Cryptocurrency and weekend markets will open at 8am Saturday (UK time).

Payments and new account applications will be unavailable from 10:00pm to 1:30am.

We apologise for any inconvenience caused.
May 22, 20:22 UTC
May 22, 2020
Intermittent issues with viewing positions on platform
Resolved - This incident has been resolved.
May 22, 06:07 UTC
Update - We are continuing to investigate this issue.
May 22, 06:07 UTC
Update - We are continuing to investigate this issue.
May 22, 06:06 UTC
Update - We're extremely sorry for the issues experienced earlier. Our services have resumed to normal but please contact us if you're still experiencing issues, or have a question about your account.
May 22, 06:05 UTC
Update - We are continuing to investigate this issue.
May 22, 06:05 UTC
Update - We are continuing to investigate this issue.
May 22, 05:57 UTC
Update - We are continuing to investigate this issue.
May 22, 05:25 UTC
Investigating - We are currently aware of an intermittent issue where positions are not appearing on the platform. This is being investigated by our Incident team at the highest priority. If you need to place a trade or edit a position, please contact us at 0800 409 6789 (UK), 1800 601 734 (AU), +65 6390 5118 (SG) or +27 10 344 0053 (ZA)
May 22, 05:20 UTC
May 21, 2020
Trading issues across our platforms
Resolved - This incident has been resolved.
May 21, 16:12 UTC
Update - We are continuing to investigate this issue.
May 21, 15:50 UTC
Update - We're extremely sorry for the issues experienced earlier. Our services have resumed to normal and we are monitoring the status. Please logout and log back in.
May 21, 15:27 UTC
Update - We are continuing to investigate this issue.
May 21, 15:24 UTC
Update - We're extremely sorry for the issues experienced earlier. Our services have resumed to normal and we are monitoring the status.
May 21, 15:19 UTC
Update - We are continuing to investigate this issue.
May 21, 15:17 UTC
Update - We're extremely sorry for the issues experienced earlier. Our services have resumed to normal and we are monitoring the status.
May 21, 15:16 UTC
Update - We are continuing to investigate this issue.
May 21, 15:10 UTC
Update - We are continuing to investigate this issue.
May 21, 14:49 UTC
Update - We are continuing to investigate this issue.
May 21, 14:44 UTC
Update - We are continuing to investigate this issue.
May 21, 14:44 UTC
Update - We are continuing to investigate this issue.
May 21, 14:39 UTC
Update - We are continuing to investigate this issue.
May 21, 14:18 UTC
Investigating - There are currently issues with trading on our platforms. We're investigating now at the highest priority. If you need to deal, please call +44 207 896 0079.
May 21, 14:15 UTC
May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
May 16, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 21:00 UTC
Scheduled - Please note that due to essential maintenance works, dealing will be unavailable between:

10.00pm on Friday 15 May and 4:00am on Saturday 16 May.

Note: Cryptocurrency and weekend markets will open at 8am Saturday (UK time).

Payments and new account applications will be unavailable from 10:00pm to 4:00am.

We apologise for any inconvenience caused.
May 15, 20:04 UTC
May 15, 2020
May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.

May 12, 2020

No incidents reported.

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