IG Index Ltd Status

IG trading platform status

All Systems Operational

About This Site

Welcome to the IG platform and system status page. Here you can see the current state for our main trading platforms and systems. Need further help? Visit ig.com to contact our Trading Services team.

Web platform Operational

Mobile apps Operational

ProRealTime charts Operational

Trading Operational

MT4 Operational

Payments Operational

Account opening Operational

L2 Dealer Operational

APIs Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 19, 2019

No incidents reported today.

Jun 18, 2019

No incidents reported.

Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

Android IG Trading app - charts not loading for some users

Resolved - This incident has been resolved.
Jun 9, 13:47 UTC

Update - We have identified this issue as being caused by a Chrome update (v75) that has caused some components in the app to no longer load, such as charts and market data pages. We're working on a fix that will allow these components to work with the new version of Chrome.
Jun 6, 15:47 UTC

Identified - A small number of Android IG Trading app users are unable to load charts. We believe we have identified the cause of the issue and are currently investigating a resolution. This issue does not affect trading or account functionality.
Jun 6, 12:48 UTC

Jun 8, 2019

Scheduled maintenance

Completed - The scheduled maintenance has been completed.
Jun 8, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 22:01 UTC

Scheduled - Please note that due to essential maintenance works, dealing will be unavailable between:

10.00pm on Friday 7 June and 4.00am on Saturday 8 June.

Account opening will be available from 3.00am on Saturday.

We apologise for any inconvenience caused.
Jun 6, 15:42 UTC

Jun 5, 2019

No incidents reported.