Welcome to the IG platform and system status page. Here you can see the current state for our main trading platforms and systems. Need further help? Visit ig.com to contact our Trading Services team.
Resolved -
This incident has been resolved.
Sep 16, 00:24 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 15, 06:18 UTC
Investigating -
We're currently aware of an issue with trading ASX shares on the platform. This is being investigated as a high priority. If you need to manage a position, please call us at 1800 601 734 (AU).
Sep 15, 04:03 UTC
Resolved -
This incident has been resolved.
Sep 15, 02:16 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 15, 02:09 UTC
Identified -
The issue has been identified and a fix is being implemented.
Sep 15, 02:05 UTC
Investigating -
We're currently aware of an issue with trading ASX shares on the platform. This is being investigated as a high priority. If you need to manage a position, please call us at 1800 601 734 (AU).
Sep 15, 00:12 UTC
Resolved -
We’re aware that some clients experienced an issue earlier with their P&L reflecting closed trades. This has now been resolved, and we apologise for any inconvenience caused. If you're contacting us about a different matter, please continue to hold while we connect you to an agent.
Sep 11, 16:46 UTC
Investigating -
We're aware that closed trades are not accurately reflected in account balances, they may still appear in open positions and P&L. Please bear with us while we investigate the issue.
Sep 11, 16:35 UTC
Resolved -
We're aware that closed trades are not accurately reflected in account balances, they may still appear in open positions and P&L. Please bear with us while we investigate the issue.
Sep 11, 16:18 UTC
Resolved -
This incident has been resolved.
Sep 9, 04:08 UTC
Investigating -
We are aware of the issue currently affecting deals on our platform and are investigating it as a top priority. In the meantime, if you need to process a deal urgently, please contact your local helpdesk by phone.
Sep 8, 11:57 UTC