login issues on web trading platform

Incident Report for IG

Resolved

This incident has been resolved.
Posted Oct 05, 2026 - 16:18 UTC

Update

We are continuing to investigate this issue.
Posted Oct 05, 2026 - 13:05 UTC

Investigating

We are aware that some clients are experiencing issues when trying to login to IG.com. Our teams are investigating.
If you need to place or manage a trade urgently, please use the IG mobile app.

We will provide a further update once the situation changes. We apologise for the inconvenience.
Posted Oct 05, 2026 - 13:00 UTC
This incident affected: Web platform and Login.