Card payment issues

Incident Report for IG

Resolved

This incident has been resolved.

Posted Apr 24, 2020 - 07:28 UTC

Monitoring

We've applied a fix and are monitoring the issue.

Posted Apr 24, 2020 - 07:27 UTC

Identified

The issue has been identified and we're applying a fix.

Posted Apr 24, 2020 - 07:24 UTC

Investigating

We're aware that some clients are unable to fund their account online via card. Please bear with us while we investigate the issue.

Posted Apr 24, 2020 - 07:14 UTC

This incident affected: Deposits and withdrawals.