Intermittent trade rejections observed on MT5

Incident Report for IG

Resolved

This incident has been resolved.

Posted Mar 18, 2026 - 12:08 UTC

We are continuing to monitor for any further issues.

Posted Mar 18, 2026 - 11:17 UTC

A fix has been implemented and we are monitoring the results.

Posted Mar 18, 2026 - 11:17 UTC

We are aware of multiple users facing issues with order placement on MT5. We are investigating the issue on high priority.

Posted Mar 18, 2026 - 10:19 UTC

This incident affected: MT5.