Issues with payments

Incident Report for IG

Resolved

This incident has been resolved.

Posted Apr 08, 2020 - 17:09 UTC

Monitoring

A fix has been implemented and we're monitoring the results.

Posted Apr 08, 2020 - 17:07 UTC

Update

We are continuing to investigate the issue with card payments.

Posted Apr 08, 2020 - 16:25 UTC

Investigating

There are currently issues with making card payments on our platforms. We're investigating now at the highest priority.

Posted Apr 08, 2020 - 15:56 UTC

This incident affected: Deposits and withdrawals.