Issues with trading and logging in

Incident Report for IG

Resolved

This incident has been resolved.
Posted Aug 13, 2019 - 15:25 UTC

Monitoring

Access to the platform and trading has resumed, we're monitoring the situation.
Posted Aug 13, 2019 - 14:22 UTC

Update

We're continuing to investigate this issue. If you need to trade, please call our Trading Services team. Otherwise, please monitor this site for updates.
Posted Aug 13, 2019 - 14:14 UTC

Investigating

Some clients have reported issues with placing trades and logging in to the platform. We're investigating at the highest priority.
Posted Aug 13, 2019 - 14:04 UTC
This incident affected: Web platform, Mobile apps, and Trading.